Student Services
Access support, information and guidance.
Our Services
In Student Services we have a range of specialist teams to enable you to make the most of your university experience. Our services are also accessible throughout the summer, so there is always support available at the University of Worcester.
firstpoint
firstpoint is a helpdesk for current and prospective students at the University of Worcester. We are the front desk for Student Services but we can also answer questions on a variety of topics and signpost to other teams across the University.
Your first point of contact
We offer guidance on accessing specialist support and provide information that will be useful throughout your studies. If you’re not sure what to ask or don’t know where to start, come and ask firstpoint -we’re here to help.
Further Information
Our service is dedicated to assisting students in achieving their goals. Here at the University of Worcester we like to empower our students, while ensuring there is always help available, on the phone, or at the click of a button.
Partner Students
Information for students studying at Partner Institutions
Signposting for Staff
Information for staff at the University of Worcester
Guide for Parents
Information for parents, guardians or supporters of students
A-Z
Take a look at the A-Z to help you navigate to the information you need
Other University Services for Students
In addition to Student Service support, a variety of other services are available to students to help them succeed both in and out of the classroom.
Out of Hours Support
University of Worcester Security
Security staff can be contacted 24 hours a day, via main reception at the St John’s campus. Most of the security team are able to administer first aid and will contact other emergency services, if required.
Telephone: 01905 855000
Mobile: 07977 973956
Email: security@worc.ac.uk