firstpoint
Phone: 01905 542551
Email: firstpoint@worc.ac.uk
Visit Us: Peirson Study & Guidance Centre, St John’s Campus
View our opening hours below
firstpoint is a helpdesk for current and prospective students at the University of Worcester. We are the front desk for Student Services but we can also answer questions on a variety of topics and signpost to other teams across the University.
We’re here to help, so that you can make the most of your time at university and develop to your full potential.
Take look through our webpages for lots of useful information to help you through your studies and remember if you are unsure where to start or who to ask, ask firstpoint – we’re here to help.
Please note, firstpoint will be closed on Thursday 16th July 2026, due to staff training.
We will reopen with standard opening hours from 9am on Friday 17th July 2026.
We apologise for any inconvenience this may cause.
Open Monday to Friday
excluding University closure days and bank holidays – any ad hoc closures will be advertised above
Email Us:
firstpoint@worc.ac.uk
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Phone Us:
01905 542551
9am-12pm and 1.15pm-4pm
(closure at 3:30pm every Wednesday)
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Visit Us:
9am – 4pm
(closure at 3:30pm every Wednesday)
Peirson Study and Guidance Centre
St. John’s Campus
Henwick Grove
Worcester, WR2 6AJ
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View and Subscribe to Our Blog:
https://firstpoint.blog/
Helping You Access Specialist Support
The Student Services department is made up of specialist teams who are here to help you make the most of your time at university by providing advice, guidance, or extra support.
You can access these teams and advisers through firstpoint, who can assist you in arranging suitable appointments if appropriate, but if you know which team you want to speak with, you can also contact them directly.
If you’re not sure what questions to ask, or are unsure which service you need, contact firstpoint and we will help you understand your options.