More University Support
Wisdom gives you 24/7 confidential support through live chat, phone or WhatsApp with qualified counsellors.
Explore self-help resources and practical tools to support your wellbeing.
The Wisdom Wellbeing app is free for all University of Worcester students for Out of Hours support provided through our partnership with Health Assured. Download through the app store or access online.
Click here to get the University of Worcester access code.
What can Wisdom help with?
- Offering timely out of hours support, during evenings and weekends.
- Managing stress and anxiety
- Improving sleep and wellbeing
- Building healthy habits and routines
- Coping with everyday challenges
- Accessing self-help information and resources
- Talking confidentially with a trained counsellor
- Monitoring your wellbeing using mood and health tracking tools
- Support with Relay & BSL who can help if you are are deaf, hard of hearing or speech impaired
- Interpreters & Translation Services with access to high-quality interpreters and translation services in over 240 languages
How does Wisdom work alongside University support?
The University of Worcester has partnered with Health Assured to provide Wisdom as an additional wellbeing resource for students and staff.
Wisdom gives you access to confidential support, self-help resources and wellbeing tools outside of university service hours.
Our firstpoint, Student Support and Wellbeing, Counselling and Mental Health, Disability and Dyslexia, Money Advice and other support services continue to provide specialist University support during opening hours (08:30 till 16:30, Monday to Friday).
You can use Wisdom alongside University support services depending on your needs.
What Wisdom isn’t designed for
Wisdom is not:
- An emergency service
- A replacement for University counselling or mental health support
- A substitute for medical treatment
- A crisis intervention service
- A way to contact University staff
If you’re in crisis or need urgent help, call 999. You may find it helpful to follow the University’s emergency support guidance.
How Wisdom can support you
Live chat
Message a qualified counsellor through the app.
24/7 helpline
Speak confidentially with a qualified counsellor by phone.
Legal support
Speak with a trained adviser if you need out of hours legal support.
Mood tracker
Record your mood and notice patterns over time.
Breathing exercises
Follow guided exercises to help you pause and refocus.
Health checks
Complete short checks and find relevant resources and tools.
Resource library
Explore articles, podcasts, videos and guided content.
Four-week plans
Build positive habits through practical four-week programmes.
Getting Started
- You can download the Wisdom app for free on the apple or Google Play stores.
- You can also access it it online using this link to Wisdom’s login page
- Enter the University access code: MHA335226
- Create your account
- Start exploring support, resources and wellbeing tools
Information shared within Wisdom is managed by Health Assured. Please refer to their privacy policy and confidentiality statement for further information. Terms and conditions can be accessed from within your Wisdom account.