There is a range of services and websites which can offer help if you are experiencing mental health problems or need support. You will find signposts to support in the list below.
Alcohol and Drugs
Alcoholics Anonymous
Help for people who want to stop drinking from people who have stopped.
Tel: 08009 177 650 (7 days 10am-10pm)
www.alcoholics-anonymous.org.uk
Drink Sense
Alcohol services for adults, young people and families
www.drinksense.org
Cranstoun: Here4YOUth
Empowers people to transition from challenging behaviours such as addiction.
www.cranstoun.org/
FRANK
Help, advice and information about drugs
www.talktofrank.com/
Anxiety
AnxietyUK
Provides information, support and understanding for those affected by anxiety, stress and anxiety based depression.
Infoline: 0333 212 5820
Text service: 07537 416 905
Email: support@anxietyuk.org.uk
www.anxietyuk.org.uk
No Panic
Symptom checker, relaxation techniques, helpline, resources and app
Tel: 0300 772 9844 (10am-10pm)
www.nopanic.org.uk
Worcestershire Healthy Minds
Information, guides and support for problems such as stress, anxiety, low mood and depression.
T: 01905 760000
www.hacw.nhs.uk/healthy-minds
Young Minds (& Parent help)
Information and helpline for those needing help about their mental health
www.youngminds.org.uk
Bereavement
Cruse Bereavement Care
Offer support, advice and information
Tel: 08088 081677
www.cruse.org.uk
St Richard’s Hospice
Offers support to those witnessing and suffering with incurable illnesses.
Tel: 01905 763963
www.strichards.org.uk/
Crisis
Samaritans
Listening helpline for those in crisis or despair.
24 Hour Helpline: 116 123 (UK Free & 24hr)
www.samaritans.org
Local Branch is at 10 Sansome Place, Worcester, WR1 1UA.
Usual hours open to receive callers at the door:
– Monday-Saturday: 9:00am-10:00pm
– Sunday: 9:00am-2:30pm
Phone: 01905 21121 (local call charges apply & not 24hr)
Mind
Provides information about mental illness.
Information line: 0300 123 3393 or text 86463
www.mind.org.uk
Rethink
Supports those suffering severe mental illness.
Information line: 0845 456 0455
www.rethink.org
Depression
Students Against Depression
A website with information about strategies for tackling it, specifically written for students.
www.studentsagainstdepression.org
Mind
Provides Information about mental illness
Information line: 0300 123 3393 or text 86463
www.mind.org.uk
Rethink
Supports those suffering severe mental illness
Information line: 0845 456 0455
www.rethink.org
Domestic Abuse
West Mercia Women’s Aid
Support and advice for those suffering domestic violence.
24hr domestic violence helpline: 0800 980 3331
www.westmerciawomensaid.org
The National Domestic Violence Helpline
24 hour service for women experiencing domestic violence, their family, friends and others calling on their behalf
Tel: 0808 2000 247
www.nationaldomesticviolencehelpline.org.uk
Men’s Advice Line
The Men’s Advice Line provides help for men experiencing domestic violence from a partner or ex-partner, or from other family members
Tel: 0808 8010327
www.mensadviceline.org.uk
Eating Disorders
Beat- Beating Eating Disorders
Support and information on eating disorders for sufferers, family and friends.
Helpline: 0808 801 0677
Email: help@beateatingdisorders.org.uk
www.beateatingdisorders.org.uk
National Centre for Eating Disorders
Helpline: 0845 838 2040
www.eating-disorders.org.uk
Overeaters Anonymous
Support group meetings based on the twelve step recovery programme.
www.oagb.org.uk
Housing
Shelter
For advice and urgent housing advice
england.shelter.org.uk/
Independent Counselling
Relate
Dedicated to helping you to get the most out of relationships through counselling and informal workshops
www.relate.org.uk
Parent Help
Royal College of Psychiatrists
Information for young people, parents and carers, about young people’s mental health
www.rcpsych.ac.uk/mental-health/parents-and-young-people
Pregnancy
The Cedar Tree
Support with pregnancy choices and pregnancy loss for women and men
https://www.cedartree.org.uk/
Rape and Sexual Abuse
West Mercia Rape and Sexual Abuse Support Centre
Information, advice and support for women survivors of rape and sexual abuse and for those supporting them.
Helpline: 01905 724 514
www.wmrsasc.org.uk
Accident and Emergency Worcestershire Acute Hospitals NHS Trust
Charles Hastings Way, Newtown Road, WR5 1DD, Worcester
There are 2 Genito-Urinary Medicine Clinics which are part of the Sexual Health Service in Worcester:
– John Anthony Centre, Newtown Road, Worcester (01905 351601)
– Arrowside Unit, Alexandra Hospital, Redditch (01527 516398)
The Glade SARC (sexual assault referral centre)
Self Referral Number: 0808 178 2058
www.theglade.org.uk
The Samaritans
Listening helpline for those in crisis or despair.
24 Hour Helpline: 116 123 (UK Free & 24hr)
www.samaritans.org
Local Branch is at 10 Sansome Place, Worcester, WR1 1UA.
Usual hours open to receive callers at the door:
– Monday-Saturday: 9:00am-10:00pm
– Sunday: 9:00am-2:30pm
Phone: 01905 21121 (local call charges apply & not 24hr)
Survivors UK (Male Rape)
Offer individual counselling, group work and helpline services.
www.survivorsuk.org
Email: help@survivorsuk.org
Phone: 020 3598 3898
Rape Crisis England & Wales
Information, self-help tools and a national helpline
www.rapecrisis.org.uk/
Self Harm
The Accident and Emergency Dept
Royal Worcester Infirmary, Charles Hastings Way, Newtown Road, Worcester.
Samaritan
Listening helpline for those in crisis or despair.
24 Hour Helpline: 116 123 (UK Free & 24hr)
www.samaritans.org
Local Branch is at 10 Sansome Place, Worcester, WR1 1UA.
Usual hours open to receive callers at the door:
– Monday-Saturday: 9:00am-10:00pm
– Sunday: 9:00am-2:30pm
Phone: 01905 21121 (local call charges apply & not 24hr)
Mind
Website on self-harming
www.mind.org.uk/information-support/types-of-mental-health-problems/self-harm/
Rethink
Supports those suffering severe mental illness.
Information line: 0845 456 0455
www.rethink.org
Sexual Health
Know Your Stuff
Advice, support and information. Access to a specialist sexual health clinician and free and confidential ordering of sexual health tests and contraception
There are 2 Genito-Urinary Medicine Clinics which are part of the Sexual Health Service in Worcester:
– John Anthony Centre, Newtown Road, Worcester (01905 351601)
– Arrowside Unit, Alexandra Hospital, Redditch (01527 516398)
Moor Street Clinic, 7 Moor Street, Worcester, Worcestershire, WR1 3DB
Tel: 01905 681 639
www.knowyourstuff.nhs.uk/worcestershire/clinics/moor-street-clinic/
NHS Sexual Health Clinics
On-line booking · www.hacw.nhs.uk/clinics
Sexual Orientation
LGBT Foundation
LGBT Foundation
Information, helpline and email support
www.lgbt.foundation/helpline
Suicidal
Mind
Provides information about mental illness.
Information line: 0300 123 3393 or text 86463
www.mind.org.uk
Samaritans
Listening helpline for those in crisis or despair.
24 Hour Helpline: 116 123 (UK Free & 24hr)
www.samaritans.org
Local Branch is at 10 Sansome Place, Worcester, WR1 1UA.
Usual hours open to receive callers at the door:
– Monday-Saturday: 9:00am-10:00pm
– Sunday: 9:00am-2:30pm
Phone: 01905 21121 (local call charges apply & not 24hr)
Rethink
Supports those suffering severe mental illness.
Information line: 0845 456 0455
Papyrus – Prevention of young suicide
Helpline is available Mon-Fri: 10am-10pm, weekends: 2pm-10pm, bank holidays: 2pm-5pm
Phone: 0800 068 41 41
Email: pat@papyrus-uk.org
SMS: 07786 209697
www.papyrus-uk.org
Metanoia
www.metanoia.org
Stay Alive
A pocket suicide prevention resource app you can use if you are having thoughts of suicide, or if you are concerned about someone else who may be considering suicide.
www.prevent-suicide.org.uk/find-help-now/stay-alive-app/